Educational Technology PTS & Videoconferencing Service Policy
| Levels | Groups | Additional Information | Support Policy |
| TIER ONE (IUSM COURSES) | IUSM Undergraduate Medical Education or Graduate Education within the IUSM (requires course number); Student programs sponsored by the Dean's Office (MECA, MSA) | Scheduled classes for any IUSM course, including Graduate Education (MS and Ph.D) programs, and Health Profession Programs (HPP) with IUSM course numbers. | Full Support on campus during regular business hours (8-5) with no charge. Charges ($55 per hour) for off-campus or overtime work. |
| TIER TWO (IUSM) | Graduate Medical Education (Residency programs); Other IUSM programs sponsored by an IUSM department. | Examples include IUSM committee support, departmental programs. | Free equipment loan* and if possible, delivery and setup, 8-5 on campus. $25 charge for full support. Charge: $55 per hour for overtime service; Charge for service and equipment** off-campus. |
| TIER THREE (NON-IUSM) | IUPUI or Hospital events (Including non-IUSM departmental functions) | This includes Allied Health and Nursing programs. Charges are the same as for IUSM off-campus and overtime programs. | Charge for service $55 per visit. $100 for overtime or off-campus. Charge for equipment**. |